Award Candidate - Great Britain
InterContinental Park Lane
One Hamilton Place, Park Lane, Mayfair
London W1J 7QY, UK
Date of birth 12/11/1985
How many years has the candidate been a Concierge? 8
How many years has the candidate been a Member of UICH? 1
Is this his/her first International Congress? Yes
Languages: English, Lithuanian, Russian
Submitted by Madeleine CALON
President of The Society of the Golden Keys of Great Britain and the Commonwealth
Why are you nominating this candidate?
Zaneta’s enthusiasm both prior to and after receiving her Golden Keys is quite inspirational. and infectious. Throughout the selection process and interviews the passion she has for the concierge role, her guests herpeers and Les Clefs d’Or was self-evident, ensuring confidence in nominating her as a candidate to represent our section.
Describe the process you used to select your candidate:
Zaneta was the winner of The British Young Concierge of The YearAward in October 2018. The process requires nomination by the Hotel’s Management team, then the candidate is measured on their activeinvolvement in The Society, with their regular attendance at the monthly meetings, educational and official social events throughout the year being assessed. In addition the individual’s interaction with Associate/Affiliate members. and their personal CSR involvement is taken into consideration. The candidate then goes through a telephone interview to test their knowledge, understanding and empathy before a face to face interview with the President and International Delegate.
I respectfully request that I do not wish to assess Zaneta’ application at any point as a member of the selection panel to maintain impartiality.