Terms and Conditions of Sale

Article 1

The Union Nationale des Concierges d’Hôtels “Les Clefs d’Or” – France, mentioned as UNCH, is an “Association Loi 1901“, organizing the 66th UICH international congress in Cannes (France), Much 2019. This congress is addressed to the members of the various sections of “Les Clefs d’Or ” around the world and it is necessary to be a member to participate.

Article 2

The number of places being limited, priority has given to Active Members in single room or sharing a room (pre-registration). They will be able to finalize their registration until July 31, 2018. After July 31, 2018 rooms pre-booked by active and unpaid members will be put back for sale.

Official registration will open from August 1, 2018 and for a period of one month, open to all Members and spouses/accompany, as well as to Benefactors of this congress.

If Members had pre-registered with the intention of attending with their spouse/accompany, their pre-registration will not be taken in consideration as such and they will have to start the process again.

From 1 September 2018 registration will also be open to retired members, social affiliates as well as professional affiliates.

Article 3

By accepting the Terms and Conditions of Sale:

I certify that I have registered in the category that corresponds to my status (Active Member, Retired, Spouse/Accompany, Benefactor of the event, Social Affiliate, Professional or Business Affiliate. If between the moment of my registration and the opening of the congress, my status had changed, I will immediately inform the organizers.
I certify that I have read the FAQ and the Cancellation policy pages.
I certify that I have read the UICH Ethics & Rules and undertake to respect it during this congress.

Article 3

In the event of a major event that would result in the total cancellation of the conference, the participants will be reimbursed after deduction of bank charges.
The non-participation in certain events of the congress will not give right to any partial discount.

Article 4

In case of unavailability of a hotel for a major reason, the congress organizers reserve the right to substitute accommodation in a hotel of equivalent or lower category. The amount of the participation will be adjusted to the benefit of the participant.
In the event that a restaurant, reception or meeting area becomes unavailable for a major reason, the congress organizers reserve the right to substitute the site for the best possible option and for an equivalent value.
In case of force majeure or unforeseen circumstances, the official program may be modified by the organizers of the congress without departing from its initial spirit. The published program is not contractual and conditions such as the weather may require changes.

Article 5

Rates quoted are in Euro all taxes included.
For accounting reasons each is asked to proceed to 2 separate regulations:
A flat rate of 700 euros to be paid to the selected hotel, and the balance to UNCH.
Once settled, registrations are final. It will not be possible to change hotel unless agreed by the congress organizers.